Your Guide to AShirke Watches FAQs: All You Need to Know About Our Vintage Timepieces
AShirke Watches FAQs
Welcome to the AShirke Watches FAQs. Find answers about our vintage and refurbished watches, mechanical movements, winding, orders, payments, shipping, warranty, watch care and more.
Vintage & Refurbished Watches
Are AShirke watches new or vintage?
AShirke Watches offers a curated collection of vintage, antique, restored and refurbished timepieces, along with automatic and classic watches. Because many of our watches are vintage, individual pieces may have characteristics associated with their age and history.
Are the watches refurbished?
Many watches in our collection are refurbished or restored. The condition of each watch is specified on its individual product page. For example, our HMT Janata listings identify the condition as refurbished.
Is this an original vintage watch?
Yes. Our vintage watches are genuine vintage timepieces that are professionally inspected and restored by experienced watchmakers while preserving their original character and heritage.
Will my vintage watch have signs of age?
Vintage watches can have minor cosmetic variations and signs of age. These characteristics are part of the nature of vintage timepieces and may vary from one watch to another. Every watch is inspected before dispatch.
Are the watches authentic?
AShirke Watches states that its collection features authentic mechanisms. Product-specific information, including brand, model, movement and condition, is provided on individual product pages.
Has this watch been serviced or restored?
Yes. Each vintage watch is carefully inspected, cleaned and professionally restored as applicable to ensure reliable operation while maintaining its vintage appeal and character.
Can a vintage watch look slightly different from the photos?
Yes. Vintage and refurbished watches may have individual characteristics, including minor cosmetic variations or signs of age. These can vary between individual pieces.
Mechanical & Automatic Watches
Do mechanical watches require a battery?
No. A traditional mechanical hand-winding watch does not require a battery. It operates entirely through its mechanical movement.
What is a hand-winding watch?
A hand-winding watch is powered by a mechanical mainspring. You wind the watch using its crown to store energy that powers the movement.
How do I wind this HMT watch?
Turn the crown clockwise approximately 15–20 turns each day until slight resistance is felt. Avoid excessive force and never force the crown if it becomes difficult to turn.
How long does the watch run after winding?
A fully wound mechanical watch typically runs for approximately 30–40 hours, depending on the movement and its condition.
What is an automatic watch?
An automatic watch is a mechanical watch that winds itself through the movement of the wearer's wrist. Some watches in our collection use automatic movements.
Does this watch require a battery?
No. This watch uses a traditional mechanical hand-winding movement and operates entirely without a battery.
What does "17 Jewels" mean?
"17 Jewels" refers to jewel bearings used within a mechanical movement to reduce friction between moving components. Several HMT watches in our collection feature 17-jewel mechanical movements.
What is a 17-jewel movement?
A 17-jewel movement contains synthetic ruby jewel bearings that reduce friction between moving parts. These jewel bearings help support the movement's durability and reliable operation.
What is 21 Jewels?
"21 Jewels" refers to the number of jewel bearings used in a mechanical watch movement. It is not a watch brand. Jewel bearings are used at various points in the movement to reduce friction and wear.
What is Para Shock technology?
Para Shock is a shock-protection system used in many vintage HMT watches. It is designed to help protect the balance staff from impacts and improve the durability of the movement.
Daily Wear & Collecting
Is this watch suitable for daily wear?
Yes. With proper care and regular winding, vintage mechanical watches can be worn daily and enjoyed for many years. However, because vintage watches can vary in age, condition and water resistance, reasonable care should always be taken.
Is this watch suitable for collectors?
Absolutely. Vintage mechanical watches can be attractive to collectors because of their craftsmanship, history, heritage and individual character. Collector interest may vary depending on the brand, model, rarity, condition and originality of a particular watch.
Can this watch be gifted?
Yes. A vintage mechanical watch can make a thoughtful and memorable gift for birthdays, anniversaries, friends, family members and watch enthusiasts.
Orders & Payments
How can I place an order?
Choose your preferred watch, add it to your cart and proceed through checkout. Make sure your delivery address, PIN code and contact details are correct before completing your order.
Is Cash on Delivery available?
Yes. COD is available for eligible orders and serviceable locations. COD availability may vary depending on the delivery location and order.
Will you contact me to confirm my COD order?
For certain orders, AShirke Watches may contact you to confirm the order before dispatch. Please provide an active phone number and remain available for order-related calls or messages.
Can COD be restricted?
Yes. COD eligibility may be restricted or cancelled in situations such as repeated order refusals or unsuccessful deliveries.
Can I change my shipping address after ordering?
Contact Us Before Dispatching Your Parcel if your delivery address needs to be changed. Address modifications may not be possible after the order has been dispatched.
Shipping & Delivery
Do you ship across India?
Yes. AShirke Watches ships across India, subject to courier serviceability at the delivery PIN code.
Is shipping free?
Yes. AShirke Watches currently provides free shipping across India.
How long does shipping take?
Orders are generally processed within 1–3 business days, followed by an estimated 2–4 business business-day transit period within India. In general, customers can expect delivery in approximately one week, depending on the location and courier.
Delivery times are estimates and may vary because of courier delays, weather, public holidays, transportation disruptions or other circumstances beyond our control.
Which courier companies do you use?
Our domestic logistics partners include Blue Dart, Delhivery, Ecom Express and Xpressbees. The courier used may vary depending on the destination and order.
How can I track my order?
After dispatch, tracking details are shared through email or WhatsApp. Registered customers can also use the Track Your Order section on the website.
Please allow some time for tracking information to become active after dispatch.
What should I do if my package arrives damaged or tampered with?
If your package appears visibly damaged, opened or tampered with when delivered, do not accept the shipment and contact customer support immediately.
We strongly recommend recording a complete unboxing video from the moment you receive the sealed parcel through to opening and inspecting the watch.
Warranty & Support
Do AShirke watches come with a warranty?
Yes. Warranty coverage is provided according to the applicable product warranty. Our watches are offered with a 1-year manufacturer's warranty, subject to the applicable warranty terms and conditions. Always check the specific product page and warranty terms before purchasing.
What does the warranty cover?
Warranty coverage depends on the applicable warranty terms for the product. If you experience an issue with your watch, contact AShirke customer support with your order details for assistance.
What should I do if my watch stops working?
Contact our support team with your order number and a description of the issue. Our team can advise you on the appropriate next steps.
Watch Care
How should I care for my vintage mechanical watch?
To keep your watch in good condition:
- Avoid unnecessary exposure to moisture.
- Protect the watch from strong impacts and drops.
- Wind hand-winding watches carefully.
- Never force the crown if it becomes difficult to turn.
- Store the watch safely when not in use.
- Have the movement serviced by a qualified watchmaker when necessary.
- Avoid overwinding or applying excessive force while winding.
Can I wear my vintage watch every day?
Yes. Vintage mechanical watches can be suitable for regular use when handled with reasonable care. Avoid unnecessary shocks, moisture and rough activities, and follow the winding and care instructions appropriate to the movement.
Contact AShirke Watches
How can I contact customer support?
For questions regarding your order, shipping, tracking or product assistance, contact:
Email: care@ashirke.com
Whatsapp: +91 8788587119
Still Have Questions?
Can't find the answer you're looking for?
Contact AShirke Watches and our team will be happy to assist you.
